At Novitek AI Solutions (referred to as “novitek.ai,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website novitek.ai or use our services. Please read this policy carefully to understand our views and practices regarding your personal information.
1. Information We Collect
We may collect and process the following types of personal information:
A. Information You Provide to Us:
- Personal Identification Information: When you register on our website, purchase our products, subscribe to our newsletter, or contact us, you may provide us with personal details such as your name, email address, phone number, and company details.
- Payment Information: When making a purchase, payment information such as credit card details or payment processing details may be collected, but this information is processed by third-party payment providers and not stored on our servers.
B. Information Collected Automatically:
- Cookies and Tracking Technologies: We may collect information about your browsing activity on our website, including your IP address, browser type, device information, pages viewed, and the time spent on our site. This information is collected through cookies, log files, and other tracking technologies.
C. Third-Party Information:
We may receive personal information about you from third-party sources such as business partners, advertising networks, analytics providers, or publicly available sources.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our services: We use your information to process transactions, fulfill orders, and provide customer support.
- To personalize your experience: We may use your information to deliver tailored content and recommendations, enhancing your experience on our website.
- To communicate with you: We use your contact information to send newsletters, respond to inquiries, provide product updates, and offer promotional materials.
- For analytics and research: We use data to analyze website usage, monitor trends, and improve our services and website functionality.
- To ensure compliance: We may use your personal information to comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party vendors and service providers who assist us in operating our website, processing payments, or delivering services.
- Legal Compliance: We may disclose your information if required by law or in response to valid legal requests by public authorities, including to meet national security or law enforcement requirements.
- Business Transfers: If novitek.ai is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
novitek.ai uses cookies and similar tracking technologies to enhance your browsing experience and collect certain information about your online activity. You can set your browser to refuse cookies, but please note that some features of our website may not function properly if cookies are disabled.
Types of cookies we may use include:
- Essential Cookies: Necessary for the basic functionality of our website.
- Performance Cookies: Collect information about how visitors use our website to improve performance.
- Advertising Cookies: Used to deliver ads that are more relevant to you and your interests.
You can learn more about how we use cookies by visiting our Cookie Policy.
5. Data Security
We take the security of your personal information seriously and implement reasonable physical, technical, and administrative measures to protect your data. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Rectification: If any of the information we hold is incorrect, you can request that we correct it.
- Deletion: You can request that we delete your personal data, subject to legal obligations.
- Withdraw Consent: You have the right to withdraw your consent to our processing of your personal data at any time.
To exercise any of these rights, please contact us at hello@novitek.ai.
7. Retention of Your Information
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
8. Third-Party Links
Our website may contain links to third-party websites, which are not governed by this Privacy Policy. We are not responsible for the privacy practices of third-party websites, and we encourage you to review the privacy policies of any website you visit.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so that we can take appropriate action.
10. International Data Transfers
If you are accessing our website from outside of your country, please be aware that your information may be transferred to, and processed in, countries other than the country in which you reside. We ensure appropriate safeguards are in place to protect your data in line with applicable laws.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. Your continued use of our website following the posting of any changes indicates your acceptance of those changes.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Novitek AI Solutions
Email: hello@novitek.ai
Website: novitek.ai